Applying Principle of Exhaustivity to solve real life problems
Hope you have already gone
through our first two posts. We were not very specific there—it was just background
building.
In this session we will
tell you about one of the most important principles we found effective from our
problem solving experiences.
We call this as “Principle of Exhaustivity”.
Let us take a simple
problem structure. When we are faced with a problem, we have:
·
One or more than one goal
or objective that we have to somehow reach. A solution to the problem is
supposed to meet the goal. Usually, problems are of single goal kind.
·
Choices or options one of which we have to choose for satisfying the objective. Choosing
the right option is the solution to the problem.
·
Criteria on the
basis of which we will choose the right option.
Take for example the
problem of purchasing a new mobile phone for yourself. At the very outset, suppose
you have decided a range of prices within which you will make the purchase. Your objective is to get a phone that would give you
maximum satisfaction or utility of use within the given budget.
Applying principle of exhaustivity at the level of options or choices
Now is the time to evaluate the various models of various brands that you can buy within your budget. These will be your options or choices.
How would you finally
choose one phone out of possible many? In your mind you must have had some idea
about that. The phone OS may be Android, iOS, Blackberry, Symbian, Windows,
Ubuntu or some other. It may have larger or smaller screen size. Its battery
may last long or not so long. These are a few
amongst all the criteria based on which you will evaluate available choices.
If the principle of
exhaustivity is ingrained deeply in your mindset, you
will exhaustively evaluate all available phones, and not just a few that are
shown in a shop or a website. This situation is:
·
Application of the principle of exhaustivity at the
level of identifying options or choices. It is very
important to identify possible choices exhaustively as, many
times the right choice remains unseen or hidden.
Sometimes hidden choices are to be unearthed or a new option needs to be
created.
Applying principle of exhaustivity at the level of criteria for evaluation of choices
Similarly, after exhaustively identifying possible choices, you will sit down and carefully list out exhaustively all the important criteria on the basis of which you will evaluate the shortlisted choices. This situation is:
·
Application of the principle of exhaustivity at the
level of identifying the most important evaluation criteria. At this stage if you leave out some important criteria you may finally
end up in choosing a phone set you won’t like.
Here, we would like to
make a strong recommendation:
·
While choosing your set of evaluation criteria, identify
the evaluation criteria exhaustively, but please do not choose too many,
choose only the most important ones. If you choose
too many criteria, your mind and judgment may become confused.
You may wonder - how many
is too many? Yes, we also wonder. There is no hard and fast rule here. But still
we would generally suggest:
·
Limit the number of primary
level criteria to single digit.
Yes,
there may be many levels of criteria and sub-criteria for choosing your option
in a more complex choice scenario. Later we will discuss this in more details.
We had
to raise this issue at this point because exhaustivity was in conflict with the
effectiveness of approach.
Be exhaustive, but be exhaustive in identifying only the criteria that
are most important in evaluating the available choices.
Applying principle of exhaustivity at the level of goal or objective
Till now, we have seen application of the exhaustivity principle at two levels. There is one more level of application of this principle that is vitally important. That is:
·
Application of the principle of exhaustivity at the
level of identifying the goal or objective itself. Though
the goal in most cases is only one, sometimes you need to stop and think,
carefully analyzing the problem to clearly understand what really the goal is.
It is a
fact of life that many times the goal itself is wrongly defined or chosen and
accordingly after a lot of effort a wrong solution is reached.
Application
of the exhaustivity principle at this level may not mean you identify many
goals exhaustively, or identify one goal from many. It means that you need to analyze thoroughly, giving some time in
identifying the right goal.
We will take up this
principle again in the next session. Interestingly this principle seems either
trivial or obvious. One may ask, well we do evaluate exhaustively, is there any
need to specify this as a standalone separate important principle at all?
There is no direct answer,
as there is no ready-made unique solution to any
real world problem. We can only say that we have encountered apparently
intractable problems conquered by application of this straightforward
principle. We have seen correctness assurance level of a solution (where correctness
assurance was the key criteria) that could not be measured at all rise up to
more than 99% just by dovetailing this principle with other known techniques
being applied.
Surprisingly we have also
seen experienced practitioners of problem solving in certain domains missing this
key principle occasionally. This happens because of
its apparent obvious nature. To get over this taken-for-granted
situation, one needs to ingrain this principle deeply in one’s problem solving
mindset.
We will now
end this session with a cute problem for you. This is
a standard problem posed to many audiences many times. We would say, try to solve
it in your own way. Either you may be baffled and give up or you may suddenly
discover the answer. You may find it very easy or you may not. In all cases, we
would ask you to reach the solution by applying the
exhaustivity principle carefully.
Problem 1:
A man and his son were
involved in a car accident. The father died on the scene, but the child was
rushed to the hospital. When he arrived the surgeon said, "I can't operate
on this boy, he is my son!” How could this be?
Read my other blogs on Innovative idea generation and its basic principles and Get smart, get innovative usingTRIZ
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