A detailed example & guideline: applying principle of exhaustivity
Exhaustive thinking guide |
Decisions are made for
solving problems. If there is no problem no decision is to be made.
These scenarios, where apparently there is no problem and we work following
routine action patterns, usually contain hidden problems that are to be
discovered, defined and solved. Normally this is a more difficult area of
problem solving as the problems remain hidden and are of vague ambiguous
nature. Operational areas are of this kind of environments.
A decision is to be made
when there is more than one choice. By
evaluating the available feasible choices, according to a set of
relevant criteria, a proper decision is to be made which will hopefully
fulfill some stated objective, that is, in other words, will solve an identified
problem.
So a decision problem
consists of
·
problem definition that includes goals or objectives
of solution,
·
criteria of evaluation of choices, and
·
a set of available choices.
It also
consists of the
·
set of actors or the entities comprising of affected
parties, stakeholders, decision makers (or DMs), the drivers of problem
solution process and the Decision Analysts (or the DAs)
·
equipments and processes,
·
resource constrains, and
·
the domain principles.
A rather routine example showing exhaustive thinking at work:
I have to go out to the
nearby market to purchase a few things and consider the option that it is too
short a distance to take my car out. There were two feasible choices. I take
one. I take the decision based on my ability to walk the short distance, my available
time, my knowledge about how much materials I would purchase and whether the
weight of purchased materials would create any discomfort for me while coming
back. I compare these efforts with the effort of taking the car out, park it in
the market place and also my liking for walking or driving a car.
Though it is an everyday
activity, do I evaluate all the possible aspects of the decision making?
Do I apply the Principle of Exhaustivity in my decision making? Application
of this principle is critical for better decision making.
To repeat, Principle of
Exhaustivity is applied at various levels. At the very first level, the
Decision Maker or the DM must ensure that he is taking all the necessary steps
in decision making without missing any. At the very first step, the leading
question was did I define my objective precisely? What was it? When
I think in precise terms, my objective was to purchase a few specific
things, nothing less or nothing more. This is where I apply the Principle
of Precision (in precisely defining the objective I must also apply the
principle of exhaustivity).
I must have my objective
precisely defined, my choices precisely spelled out and also the evaluation
criteria precisely enumerated. Vagueness or ambiguity in any of the three
will result in a confused situation where satisfactory decision making
would be hindered.
When I knew about my
objective, at the second level of exhaustive enumeration, I must again
enumerate all the feasible course of actions or choices that may meet my
immediate objective. The leading question in this case was, from where to
make the purchases? In this case the choices were, to go to the nearby
market or go to a shopping mall that is located a bit farther away.
I am still at the second
level of exhaustive enumeration of all the choices at that stage. From my
experience, I knew that I would get the things that I wanted to purchase from
the nearby market also (of course I will get them in the mall). So I decide
at this stage that I would go to the nearby market. This is an intermediate
decision. In a decision making scenario, there may be series of decision making
stages with options and choice of an option at every stage.
This decision gives rise
to the leading question, how to go to the nearby market? At every
stage of decision making, these leading questions help to generate further
courses of action. Again I think about all the possible ways of going to the
nearby market exhaustively and decide that there are two alternatives, going
to the market walking or taking my car out.
Now I have arrived at the
final decision making stage, and am faced with the leading question, what
are the criteria based on which I will choose one of the alternatives? Here
I apply the Principle of Exhaustivity again. This is the third level of its
application, namely to enumerate all the important criteria for evaluation of
the feasible alternatives. What can be the criteria?
The exhaustive set of criteria
I decide upon consists of,
·
The time available to me for making the purchase
·
The weight or ease of carrying the purchased materials
·
My energy level at that point of time
·
The distance of the nearby market from my home,
·
The condition of the road to the market,
·
The effort in taking the car out and driving
·
The ease of parking the car in the marketplace, and
·
My general preference for walking or driving a car.
I tried to apply the
exhaustivity principle as thoroughly as possible. At this point of time, I
had the three essential ingredients of the Decision Model—the precise
objective, the exhaustive set of feasible choices and also the exhaustive set
of important criteria for evaluation of the choices. These set of
activities form what we call the Decision Making Model or the Problem Solution
Model.
Here the criteria are
mostly qualitative and evaluation of the choices would necessarily be
based on my judgment. But instead of using judgment in an ad-hoc manner,
there is a possibility of applying quite mature and mathematically sound
scientific methods to deal with this kind of model (we will discuss such a
method later).
In our personal lives we
do not like to use such formalisms. I also avoided it and using my judgments I
decided to go the market walking.
That was my final decision
to meet my goal. But still my approach was inherently scientific because by
nature I have learned to apply the Principle of Exhaustivity in all the steps of
decision making. This approach itself gives rise to clearly understood
objectives and decision making reasons that result in satisfactory and
explainable outcomes.
Let us go now back again
to the situation where I was at the point of going to the nearby market without
taking my car.
When I went out of my
door, I noticed an accumulation of dark clouds on the northwest corner of the
sky.
Question: What could be my thinking and actions? How would the criteria
or the choice of actions change?
Though it will vary from
person to person, but a few things can be spelled out with a fair amount of
certainty.
a. I will immediately think whether the rains will come. But I will assess
the possibility of rains coming before I can return back home. So only rains
coming is not my assessment target, by when the rains will come is the precise
assessment target. This is the precise definition of this decision
making step.
b. I will then actually assess the possibility (not probability, we
do not think in terms of probabilities in real life) of rains coming before I
return home. This assessment I do by exercising my judgment on the
situation basing on my experience.
c. I assess that rains most probably won’t come before I return home. But
still I do not discount the possibility of rains altogether and consider taking
my umbrella with me.
d. Here again I apply specific reasoning. I knew from my experience that in
this season the rains are usually associated with high wind and I know in
fierce wind umbrella won’t be of any practical use.
e. Still I had the options of taking my car or waiting out the rains. I
applied my judgment that waiting out the rains will waste my time. So I
decide to go out. And I also knew that if at all the rains come, I can take
shelter on the way and wait for some time.
f. Thus finally I decide to go out and go out without my umbrella. But on
the way I hurry along and my shopping also I complete decisively and quickly to
beat the rains. The knowledge that the rains might come quickened my actions.
In any case I thought, if the rains come, a little wetting with a light
packaged purchase won’t hurt me much.
In this case, if you have
noticed, I have considered nearly all associated aspects, made judgments about
uncertain events based on my previous experience and took decisions according
to my judgments and also my preferences or likings (I didn’t like taking out my
car unless it is necessary, and similarly I preferred to go out without
umbrella as far as possible). I tried to be as exhaustive as possible and as
precise as possible in defining the problems and sub-problems.
Thus, in addition to the
interminable Principle of Exhaustivity we have come to know a new ordinary
looking principle, namely—the principle of precision.
Do practice knowing and applying the abstract principles
These are abstract principles
and so can be applied in solving problem of different domains, not just one
domain. This is the strong-point of being abstract. The more abstract a concept
or principle is, the more its power. The fundamental concept of Abstraction we
will take up later.
An important point I need
to remind you before I part with you now:
·
Just like you need to practice hard to become a good
athlete, or a good singer or a renowned writer, there is no other way for you
than to practice with reasonable seriousness towards the goal of becoming a
Real life problem solver. It is easy for me to tell you about the importance of
the principle of exhaustivity, but this recommendation will have no value to
you unless you experience its value yourself and bind it into your mental
problem solving framework.
Do practice. Go on doing practice.
Of course if you are serious about it.
Okay we have had enough. Let
us say bye now. But before you go, solve the second cute little problem in any way
you like. Try to think using systematic and exhaustive reasoning, though this problem
originally demanded out-of-the-box thinking.
Problem 1:
There is a man who lives
on the top floor of a very tall building. Every day he gets the elevator down
to the ground floor to leave the building to go to work. Upon returning from
work though, he can only travel half way up in the lift and has to walk the
rest of the way unless it's raining! Why?
Read my other blogs on Innovative idea generation and its basic principles and Get smart, get innovative usingTRIZ
Read my other blogs on Innovative idea generation and its basic principles and Get smart, get innovative usingTRIZ
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